Help us design a new, user friendly and easy to use registration process to our service
We are looking to redesign our online registration process ()https://secure.interfax.net/Default.aspx?Target=regservice&method=displayform&lang=en&BPCode=). Our current process is too long, too tiring, and many registrants quit the process before its ending. We created the required screens mockups and now we ask you to design them.
The registration process contains 3 steps and a success page. In each step the user is able to see in which step he is now and how many there are left to go. This is displayed by the "steps bar" (you can see it in the images attached).
Step 1: The first step contains a few form fields that the user needs to fill with his personal details. In addition the screen contains one action button ("Next") and a few error messages that might appear. Some of the fields also contain information icon next to their label. On hover an information text should be displayed.
Step2: In the second step, the client can choose his preferred service (there are 3 options). 2 windows are displayed with check boxes next to them. The user can choose each of them or both. The Inbound service window contains 2 dropdowns, and some text. The Outbound service window contains 2 radio buttons to select between prepaid packages. The windows shall appear as grayed-out until their check-boxes are checked. Additional information can be found on the attached image.
Step 3: The last step contains 2 windows. The first with the final details required to complete the registration and the payment details. The second window contains the invoice that is being update online according to the registrant details (in countries where the Tax ID is required, the invoice should appear as loading until the field is filled). . Please note that there are a few condition to this step (for israeli users and German users) the All other information regarding this step can be found in the attached image.
Success page: This page contains confirmation message that indicates that the registrant completed the process successfully. In addition, the screen contains 3 action buttons that direct the user to pages in our control panel.